The TIPSY. Promise

The house promise

No mystery wording. Just what you can expect before and after checkout.

Trust is not a badge in the footer. It is accurate product information, a secure checkout, clear production updates and a human answer when something needs fixing.

The garment

The specification is the starting point

280 GSM 100% combed cotton, pre-shrunk, relaxed boxy fit, a quiet chest mark and an original illustrated back print. Product pages show the colour and design you are ordering.

Before purchase

Measurements you can use

Our size guide gives garment measurements rather than vague body types. Compare them with a tee you already enjoy wearing and contact us if two sizes still look possible.

After checkout

Confirmation, production, tracking

Shopify confirms the order immediately. Production normally takes 2–4 working days. The tracking link is emailed after dispatch, using the address entered at checkout.

After delivery

30 days and straightforward fit help

You have 30 days to raise a return request under the published policy. If the size is wrong, our flat-price reprint route may save an unnecessary return; the current terms are shown before purchase.

When something is wrong, write to a person.

Email tipsy.paris@gmail.com with your order number and a clear description. Photos help when the issue concerns print, damage or the wrong item. We will answer with the applicable route rather than sending you through a maze.

  1. Read the product page.
    Colour, fit, print placement and current price are shown there.
  2. Use the measurements.
    A tape measure is more reliable than the letter on another brand's collar.
  3. Keep the order email.
    It contains the reference we need to help quickly.
  4. Contact us within the published window.
    Do not send anything back before receiving the correct instructions.
Read the first-order guide