Shipping policy

Preparation. Your order is prepared and dispatched within 1 business day, then shipped according to your country's transit time.

Transit times (after dispatch, in business days)

  • France, Germany, Italy: 5 to 8 days
  • United Kingdom: 4 to 7 days
  • Spain, Portugal and other European Union countries: 6 to 10 days
  • United States: 5 to 8 days
  • Canada: 7 to 15 days
  • Australia: 7 to 12 days
  • Switzerland, Norway, Gulf countries and Asia-Pacific: 10 to 30 days

The total delivery time is the sum of preparation and transit. Business days exclude weekends and public holidays. A customs inspection may extend international transit. If no timeframe has been agreed, delivery will take place no later than thirty days after the contract is concluded.

Shipping rates

  • France: €5.90
  • Germany, Italy, Spain, Portugal: €5.90
  • Other European Union countries: €7.90
  • United Kingdom, Canada, Australia: €6.90
  • United States: €9.90
  • Rest of the world: €10.90

The charges applicable to your destination and basket are displayed before you confirm your order. Free shipping applies under the terms displayed on the website and in the order summary.

Tracking

Every parcel is tracked. The tracking link is emailed to you when it is dispatched. If tracking has not updated for more than seven days, email us at tipsy.paris@gmail.com.

Customs duties and taxes

Depending on the destination, import duties or taxes, or carrier fees, may apply on delivery; any amounts collected at checkout are shown in the order summary.

Countries served

The countries served are those offered at the shipping step of checkout.

Returns and exchanges

See the Shipping and Returns page, the refund policy and the right of withdrawal.